A yellow crown is on a white background.
A yellow crown is on a white background.
A yellow crown is on a white background.

Believe. Persist. Conquer

RETURN POLICY


Last updated February 02, 2024



Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.


RETURNS


All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS


To return an item, place the item securely in its original packaging and Just the item and proof of purchase , then mail your return to the following address:


ACK EliteDesigns LLC.

Attn: Returns

242 Victoria Rd

Hartford, CT 06114

United States


You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 


REFUNDS


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


EXCEPTIONS


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


Please Note

   ●    Sale items are FINAL SALE and cannot be returned.


QUESTIONS


If you have any questions concerning our return policy, please contact us at:


1-860-985-9744

info@elitedesignstore.com

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